Brainvire Provides Its Existing US-based Client with an Automated CRM Solution for Increased Customer Engagement

SuiteCRM
jQuery
Magento
PHP

About Client

The client is a commercial grade equipment supplier providing inflatables, tables, chairs, party tents, party and inflatable accessories, floor dryers and close outs. The company has been in business since 25 years. Also, they sell an entire gamut of inflatables and tents including bounce house inflatables, water slide inflatables, pole tents and frame tents in all sizes.

About Product

A comprehensive CRM solution was integrated with client's existing website so that the entire business processes, starting right from sending the quotes to placing the order, would be accomplished without manual intervention. Overall, the CRM product aimed to cultivate the customer relationship for the business by taking care of customer transactions, preferences, and specific expectations

How we did it ?

We implemented popular SuiteCRM with customized procedures and effectual functions. It is a community version of SugarCRM. SuiteCRM is an efficient, powerful and flexible tool that provides automated actions to establish a robust customer base. SuiteCRM is used and trusted by world’s largest organizations to handle massive customer transactions that can be resulted in increased business growth. We synched product, orders, customers, and quotes and facilitated it with standard sales pipeline process. We also integrated client’s SAP system to Magento and synched the Magento data with SAP system. Magento SAP integration also helped to track end-to-end order processing which ultimately results in modeling business processes.

Result

Simplified Selling

Easy product selling and enhanced business reachability with online presence.

A Complete Management Solution

Ease in creating, sending and managing quotes through comprehensive quotation management solution

Boost in Sales

Improved sales through easy identification of leads

Customer Pursuit Made Easy

Increase in revenue due to automatic identification of abandoned shopping carts.

Client Testimonials

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