Introduction With the emergence of e-commerce platforms, the role of CRM for business proliferation has become quite prominent. In the competitive online markets, the online business houses aim to draw the attention of the potential buyers and the old customers by...
Your relationship with your customers has a significant impact on the success of your company. Your customers expect high-quality after-sale service and not just premium products. That’s what the CRM solution helps you achieve. The customer relationship management...
Two essential things run a business – money and people. While the monetary aspect takes control of decision-making, it is essential to remember that a business runs essentially through customers. Therefore, customer retention and satisfaction should be the...
