CRM Solution To Improve Customer Communication Workflows for a Telecom Market Leader
We implemented CRM and Cloud integration to ease communication internally and externally. With this integration, the client can manage all telecom services from a single system.
About the Customer
This telecom firm is a well-known entity in the US. They aim to provide quality and extraordinary services to their customers. The firm wants to offer unique and customer-friendly services to its audience. They wanted an advanced technological solution that can enhance their services.
Custom CRM Needs
- Eliminate the need to switch between multiple systems – website, CRM, and communication.
- Enable latest technology for voice communication with customers.
- Updated website with CRM and Cloud integration to resolve communication issues.
- A smart integration to improve the client’s technical capabilities.
- A unified IT hub to facilitate a single platform to manage all activities.
- Latest VOIP-services introduced on the platform.
Enhanced Customer Experience
Augmented Customer Base
More Case Studies
We have built custom CRM solutions for for a variety of industry domains including retail, ecommerce, infrastructure, healthcare, telecom, and automotive.
Looking for a Customised CRM Solution?
Auro CRM offers a great base for customisation. We would be happy to build a CRM solution that fits your needs perfectly.