Best CRM for Ecommerce Business

CRM for Commerce Features in AuroCRM

Seamless Functionality

Access your essential business information with eCommerce CRM such as marketing analytics, customer data, and account information from a centralized dashboard.

Capture Crucial Leads

Automatically transfer your potential lead’s contact information to the system and
use it to craft marketing campaigns.

Account Activity Monitoring

Understand the actions taken by your users by accessing the account in CRM and use it to reinforce the relationship.

After Sales Assistance

Quickly access the order details of your consumers in CRM and offer them top-quality
post-transaction customer service.

Sales Analysis

Track your entire sales process with CRM for Commerce and get insights into every stage, from inventory management to account balancing.

Manage Your Invoice

Automatically generate invoices and minimize the perils of errors with a systematic CRM platform for eCommerce business.

Explore & Get To Know Your Customers With CRM for Ecommerce

Advantages of CRM for Commerce

Enhanced Sales Performance

The eCommerce CRM platform offers complete access to customer information such as previous order details, types of products viewed, and order payment methods. This helps your sales team to improve their performance and upsell efficiently.

Reduced Data-Entry Typos

By integrating eCommerce business with a CRM platform, you can get rid of manual data-entry errors and typos. It will also help you keep customer loyalty and your sales intact.

Improved Business Efficiency

Integrate eCommerce business with CRM and experience a synchronized and streamlined transfer of essential data. You can also monitor your order fulfillment process and improve the overall business performance.

Inventory Management & Forecasting

By integrating eCommerce CRM, access complete data on the most sought-after products in your shop. It will also offer you real-time sales insights so that you can manage and forecast your inventory with ease.

Additional CRM For Ecommerce Features

Online User Engagement

Use CRM for Commerce platform to display relevant products on the screen and ask for product feedback, as this helps improve a customer’s online engagement.

Faster Integration

Embed your applications and automate other essential customer information in one dashboard with eCommerce CRM.

Sales Metrics

Get real-time data about your customer’s shopping behavior and accordingly enhance your sales process.

Automate Marketing Activities

Using the eCommerce CRM platform, automate all the crucial activities of your digital marketing campaigns.

Hear from our customers

Kevin Clor

COO, Tent and Table

The client attributes strong sales growth to the quality of Brainvire’s resources and the quickness with which they resolve support issues. The client wishes their domestic presence was larger but enjoys the huge cost savings.

Mr. Dan Weber

CSO, Furniture Manufacturer

Brainvire provides high-quality custom code and superior project management at a reasonable price. Despite the language barrier, they collaborate well with multiple teams and excel at communication. They are also good at explaining technical matters to non-technical staff.

Mr. Debasis Panda

Group IT Manager – ESAG

The CRM integration was successful, and 3 entities are currently using it. Brainvire’s team is friendly and able to provide worthwhile suggestions due to experience, and their project management is straightforward. Overall, their planning and execution are impeccable.

Mr. Mohammad Fazullah

IT Director of Zafco

Brainvire is proactive and reliable. Daily orders went from as low as 2 to as high as 80 since they started their project, and their assistance also brought front page search engine optimization results. They could improve in content writing, but they excel in precise cost projections and timelines.

David Byun

CEO of Accessory Geeks

The team at Brainvire is thorough and has an impressive attention to detail. They value relationship-building and take responsibility for the project. Though the time difference can present challenges, they do their best to communicate in a timely manner and have been reliable thus far.

Juan Mira

IT Development Associate - Costex

They’re exceedingly experienced in the e-commerce and digital marketing business.