AURO CRM vs ODOO

When it comes to managing customer relationships, businesses have a variety of options to choose from. Two popular open-source CRM solutions are Odoo and Auro CRM. While both platforms offer tools for managing customer data, tracking leads, and automating marketing and sales processes, there are key differences between them that businesses should consider when selecting a CRM solution.

Is Odoo CRM the right fit for your business goals?

Odoo may be a better fit for businesses that require a more generalized ERP system with a CRM module. However, if your business is primarily focused on managing customer relationships, then Auro CRM may be the better option. Auro CRM is designed specifically for CRM and offers a range of features tailored to this purpose, such as lead management, opportunity management, sales forecasting, customer segmentation, and more.

Software Costs for a Team of 50

To help you understand the difference in total cost of the software between Auro CRM and Odoo, let’s look at the CRM costs for a team of 50

With Auro CRM, you save $380 per month or upto 43% monthly in savings.

How Auro CRM stands out from Odoo

Specialized focus on CRM

Auro CRM is a dedicated CRM platform that offers a comprehensive set of features specifically designed for managing customer relationships. In contrast, Odoo is a more generalized ERP system that includes a CRM module, which may not be as specialized as Auro CRM for businesses that primarily rely on CRM functionalities.

Highly Customizable

Auro CRM provides extensive customization options, allowing businesses to tailor their CRM experience according to their unique needs. In comparison, Odoo’s customization options can be more limited, which can be a disadvantage for businesses with more complex requirements.

Cost-effective

Auro CRM is a cost-effective solution as it is open-source. This can be a significant advantage for smaller businesses or startups that don’t have the budget for expensive CRM solutions. In comparison, Odoo can be more expensive to implement and maintain, with a more complex pricing structure.

Intuitive User Interface

Auro CRM has a user-friendly interface that is intuitive and easy to use. This can be especially helpful for businesses that want to quickly onboard their teams and start using their CRM system right away. Odoo’s interface may be more complex and require more training for users to fully utilize its features.

Efficient support process

End-to-end implementation support from our competent, reliable team. We provide support that scales with your business, you can depend on at any hour. We’re here for you at any time!

Auro CRM vs Odoo an Overview Comparison

Auro CRM and Odoo are both popular CRM (Customer Relationship Management) software solutions. While Auro CRM primarily focuses on sales and marketing automation, Odoo is a comprehensive suite of business management software that includes CRM, accounting, inventory management, and more.

Lead and deal management

Auro CRM allows users to capture leads from various sources, segment them, assign to team members for follow-up, and track deals through different stages of the sales pipeline. It also offers lead scoring and generates sales reports.

Odoo CRM allows users to create lead forms, categorize leads based on their source, interest level, and priority, assign to team members, and track deals through customized sales pipelines. It also offers lead scoring, generates sales reports, and allows adding notes and attachments to deals.

Features Auro CRM Odoo CRM
Leads and Contacts
Opportunities and Accounts
Web to contact form
Automated record generation
Lead Scoring and assignment
Vendor Management
$

 

Auro CRM Odoo CRM
Leads and Contacts
Opportunities and Accounts
Web to contact form
Automated record generation
Lead Scoring and assignment
Vendor Management
$

 

Omnichannel communication

Omnichannel communication in a CRM can provide several benefits, such as improved customer experience, increased efficiency, better data, and insights. While most of the omnichannel capabilities are available in Auro CRM, they can always be enhanced based on specific business use cases.

Overall, both CRMs offer various omnichannel communication features, but Odoo CRM has built-in support for more channels, such as SMS, social media, and live chat.

 

Features Auro CRM Odoo CRM
Automated call logging
Enrich data from social media
$
Chatbot
Online meetings
Whatsapp integration
Email insights
Voice Integration

 

Auro CRM Odoo CRM
Automated call logging
Enrich data from social media
$
Chatbot
Online meetings
Whatsapp integration
Email insights
Voice Integration
$

 

Marketing automation & management

Overall, both Auro CRM and Odoo CRM offer marketing automation and management features, but Odoo CRM has built-in support for more channels, such as email marketing automation, landing pages, and social media management. Odoo CRM also offers more robust marketing analytics capabilities.

Features Auro CRM Zoho CRM
Marketing Campaigns
Integration with third-party marketing tools
$
Email Templates and Campaigns
Mass Email and SMS communication
Customer Segmentation
Auto response
Newsletters and Survey Management
Landing Pages
$
Social Media Management
$

 

Auro CRM Zoho CRM
Marketing Campaigns
Integration with third-party marketing tools
$
Email Templates
Mass Email and SMS communication
Customer Segmentation
Auto response
Newsletters and Survey Management
Landing Pages
$
Social Media Management
$

 

Team management and tracking

Both Auro CRM and Odoo offer team management and tracking features. However, Odoo has more advanced capabilities in project management, time tracking, issue tracking, and reporting and analytics compared to Auro CRM.

Odoo offers advanced project management features, including task and deadline management, team member assignment, time tracking, and project reporting. It also has advanced time-tracking capabilities and issue-tracking capabilities with automated workflows. 

 

Features Auro CRM Odoo CRM
Manage team profiles
Secured access
360 view tracker
Internal notes
Task assignment
$
Project Management
Time tracking
Issue tracking

 

Auro CRM Zoho CRM
Manage team profiles
Secured access
360 view tracker
Internal notes
Task assignment
$
Project Management
Time tracking
Issue tracking

 

Process automation and customization

Process automation includes automatically prioritizing leads based on predetermined criteria, such as level of engagement and likelihood to buy, automate repetitive tasks, such as sending follow-up emails or scheduling follow-up calls, to save time and increase efficiency.

Customization on the other hand offers the ability to create custom fields to track specific data and information about leads and customers, such as budget or decision-making timeline is important for a business. 

 

Features Auro CRM Zoho CRM
Assignment rules
Approval rules
$
Validation rules
Custom workflows processes
Page and Layout Customization
Custom modules and fields
Review process
$
Documents and file versioning
Custom dashboard
Multi-language support
Integration with third-party tools

 

Auro CRM Zoho CRM
Assignment rules
Approval rules
$
Validation rules
Custom workflows processes
Page and Layout Customization
Custom modules and fields
Review process
$
Documents and file versioning
Custom dashboard
Multi-language support
Integration with third-party tools

 

Customer support

Auro CRM and Odoo both offer customer support features such as help desk/ticketing systems and knowledge bases, but Odoo offers more advanced features such as a built-in live chat, customer portal, and email marketing automation. Both also offer social media and telephony integrations.

Both CRMs also provide SLA management tools for managing service level agreements (SLAs), ensuring that customer support cases are resolved in a timely manner.

 

Features Auro CRM Odoo CRM
Multi-channel case creation
Ticketing system
Log calls and set tasks
Case status management
Knowledgebase
SLA Management
Customer Portal
$

 

Auro CRM Odoo CRM
Multi-channel case creation
Case management and categorization
Log calls and set tasks
Case status management
Knowledgebase
SLA Management
Customer Portal
$

Analytics & Reporting

Auro CRM includes custom reports, pre-built reports, dashboards, and basic analytics, and does not have built-in forecasting features. On the other hand, Odoo includes a report builder, pre-built reports, customizable dashboards, advanced analytics, and sales forecasting features, and allows analyzing data across multiple modules.

 

Features Auro CRM Odoo CRM
Standard Reports
Custom reports
Target meters
$
Charts & Funnels
Webform Analytics
$
KPIs
$
Quadrants, Cohorts, and Anomaly Detectors
$
Forecasting
$

 

Auro CRM Odoo CRM
Standard Reports
Custom reports
Target meters
$
Charts & Funnels
Webform Analytics
$
KPIs
$
Quadrants, Cohorts, and Anomaly Detectors
$
Forecasting
$

Administration & access control

Administration and access control refer to the tools and features that allow administrators to manage user accounts and control access to data and functionality within the system. Both CRMs provide key features that may include user management, role-based access control, security, and customization options.

These features ensure that customer data is secure and that users have access only to the information and functionality they need to do their jobs effectively.

 

Features Auro CRM Odoo CRM
Role-based access
Security groups
Custom dashboards and reminders
Sudo login
Access Control
Data Import/Export
Two-Factor Authentication
$
IP Restrictions
$
SSL Encryption
$

 

Auro CRM Odoo CRM
Role-based access
Security groups
Custom dashboards and reminders
Sudo login
Access Control
Data Import/Export
Two-Factor Authentication
$
IP Restrictions
$
SSL Encryption
$

Ecommerce extensions and management

E-commerce extensions and management in a CRM refers to the tools and integrations that allow businesses to manage their e-commerce operations within the CRM platform. These include:

E-commerce integrations: Both the CRMs integrate with popular e-commerce platforms, such as Shopify, Magento, and WooCommerce, to provide a seamless e-commerce experience for customers.

Order management: Tools for managing and tracking customer orders, including the ability to view order history, update order status, and generate invoices.

Product management: Tools for managing and organizing products, including the ability to view product details, update product information, and manage product categories.

 

Features Auro CRM Odoo CRM
E-commerce Bridge for Magento, WordPress & Shopify websites
Customer management
Product management
Quote management
Order management

 

Auro CRM Odoo CRM
E-commerce Bridge for Magento, WordPress & Shopify websites
Customer management
Product management
Quote management
Order management

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