Customer Support Becomes More Interactive and Automated With AuroCRM!

Customer Support Features AuroCRM Offers

Automated Ticket Generation

Automated generation of support ticket on receiving customer’s complaint on support mail ID.

Automated ticket workflows

Ticket status changes customer automatically get notified for it

Various Templates

Designer email templates available to send to customer

Monitor Support Ticket Performance

Support ticketing system
Support ticketing system

Value Added Support Features in AuroCRM

Multiple sales representatives can work to troubleshoot issues (they can put comment for case progress and can also see others comment on it).

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