Case Study

Legacy CRM Migration for Global Software Solutions Provider

We developed a customized retail CRM solution with the latest technology and functions and did a CRM migration from the customer’s legacy CRM system.


About the Customer

The client is a leading solution provider for the manufacturing, distribution, service, retail, and hospitality industries. It offers enterprise software solutions for 20,000 customers in more than 150 countries, allowing businesses to achieve improved productivity and boost profitability. The client wanted to upgrade their legacy retail CRM.

Custom CRM Needs

  • Migrate from legacy CRM platform.
  • Leverage partner expertise
  • Perform end-to-end product testing
  • Build backend processes to manage data


Solution Brief

  • We migrated from the customer’s legacy CRM system to a more capable and modern CRM platform.
  • We upgraded the products to cater to the latest technology needs. We also developed and integrated new and enhanced features.
  • We ensured end-to-end testing of products to meet quality assurance needs.
  • We built backend processes for customer data management, analytics, and integrated business workflows.

Business Benefits


Improved User Experience


End-to-end Data Management


Comprehensive Testing


Latest Technology

Looking for a Customised CRM Solution?

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