International Solutions Provider Manages Retail Operations with CRM

Suit CRM

About Client

The client is a leading solution provider for the manufacturing, distribution, service, retail, and hospitality industries. It offers enterprise software solutions for 20,000 customers in more than 150 countries, allowing businesses to achieve improved productivity and boost profitability. The client wanted to upgrade their legacy retail CRM.

About Product

We developed a customized retail CRM system with the latest technology and functions and migrated the client’s data from legacy systems.

How we did it ?


The client wanted to implement reverse engineering.


Our team improved competency with retail CRM solutions by updating and migrating legacy systems by reverse engineering to the new Microsoft technology.


This was important for growing IT needs.


Our development team fulfilled this requirement by upgrading the products to cater to the latest technology needs. They also developed and integrated new and enhanced features.


Testing of new products was essential.


The client wanted to meet end-to-end testing needs for products. Our team ensured end-to-end testing of products to meet quality assurance needs.


This was important to manage data.


Our development experts built backend processes for customer data management, analytics, and integrated business workflows.


  • 1
    UI revamp of CRM

    Our new and improved CRM was given a complete upgrade in terms of UI, UX, and design functionality.

  • 2
    Easily manage data

    The client is able to easily manage the customer data, analytics, and integrated business workflows due to the backend processes formulated by our team.

  • 3
    Product Testing

    The end-to-end testing of products enabled the client to use products and solutions fitted with the latest technology and functions.

  • 4
    Reverse engineering

    The reverse engineering of existing products helped to upgrade them to the latest technological needs. The migration of data from legacy systems enabled the client to maximize business according to the changing market dynamics.

Client Testimonials

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