Know What Makes Your Customer Happiest With Direct Surveys

The Go-to Solution to Streamline Your Sales Funnel!

Survey Features by AuroCRM

Instant Feedback

AuroCRM’s online surveys allow you to get invaluable inputs from your website visitors. Ask how they found you, features they want. You can receive immediate answers to important questions.

Ask Important Questions

AuroCRM facilitates the creation of a survey popup with a common question and similar answers to it. You can ask important questions, and get essential answers to the latest products, content, or pages.

Choose Your Audience

In AuroCRM, you can set rules that define who is going to see the popup. You can display your homepage to new visitors, or ask any user to post feedback on the latest blog post.

Add Feedback as Tags

Once the users receive the feedback, their comments are automatically added as tags to their contact profile. Then you can use these tags as triggers to target similar audiences automatically for new promotions.

Updated Sales and Support Teams

Provide an edge to your sales and support teams by keeping them updated with the latest survey responses. Sync responses to AuroCRM in real-time, ensuring all have the latest lead and customer information.

Capture the Voice of Customers

Easily configure feedback surveys, without relying on the IT or website teams. Use star ratings, radio buttons, checkboxes, drop-down lists, and open-ended question fields to collect feedback from visitors.

Make Feedback a Constructive Process for You and Customers

How to Use AuroCRM Surveys?

Create Surveys

  • With more than 25 different types of questions, the answers of the participants will be in one format.  Our intuitive interface allows you to quickly generate questions, customize settings, and post the final result.

Personalization

  • Develop custom surveys that represent your brand. Piping lets you adjust the wording of follow-up questions based on previous answers, or edit custom variables in your survey.

Integrations

  • Use integrations to extend the possibilities of what you can do with your surveys. You can connect to any third-party application and perform tasks based on the feedback you receive.

Sending Surveys

  • There are so many ways to get the ideal audience for your surveys. You can either share or send it. For any survey you launch, we generate a secure link. Fax it, post it on a blog or even insert a survey into your website.

Collecting Responses

Reach a larger audience, and gather more of the data you need. Upload your answers manually or automatically. Buy the responses by selecting the demographic and the number of responses needed.

Automate Workflows

Advanced reporting helps you compress complex data into easy-to-view formats. AuroCRM keeps your reports updated in real-time.

Benefits of CRM Surveys

Open Channels

  • Use mobile, web, email, SMS, IVR, social and even offline to allow customers to choose how they want to provide feedback.

Strengthening the Brand

  • Forget canned themes and build surveys that strengthen your brand right down to the URL.

Go Beyond Checkboxes

  • Make it easy and interesting to share your input with customers by leveraging super-flexible question types and page formatting.

Better Survey Experience

  • Only ask important questions by prefilling known information, optimizing usability, and using logic to drive the survey experience.

Hear from our customers

Accessory Geeks
CTP
Micromo
BMTC
txtbee
True Value
party tents direct
POGO
tentand table.com
VersaTables
zource
Romanoff
asgm.com

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