7 Key Reasons Why Most CRM Projects Fail

Do CRM projects meet their goals and fulfil their potential? Analysts and academics have been asking corporate executives this question for years, and the answer is always the same: Not really! Experts vary on the extent to which CRM implementations are successful....
Collecting Ecommerce Data in Retail CRM

Collecting Ecommerce Data in Retail CRM

Introduction With the emergence of e-commerce platforms, the role of CRM for business proliferation has become quite prominent. In the competitive online markets, the online business houses aim to draw the attention of the potential buyers and the old customers by...
CRM Strategy for Business

CRM Strategy for Business

The establishment of a smooth relationship with the customers plays a crucial role in defining the success of a business. Especially in Digital Marketing, communication determines the chances of lead conversion and improving the company’s revenue collection. To...
Ways To Enhance Customer Engagement

Ways To Enhance Customer Engagement

Any idea what is the biggest asset for a business? Well, it cannot be anything other than engaged customers. Here are a few things that businesses need to know related to the engagement and retention of customers. Those businesses with a strong omni-channel customer...
How Can Businesses Help To Make Reconciliation A Reality

How Can Businesses Help To Make Reconciliation A Reality

It wasn’t before the 1990s that people and governments noticed the various challenges associated with business like political, economic, and social. At around 1991, the first report related to the aboriginal deaths was tabled by the Royal Commission, especially...
Features that Custom Retail CRM Must Have

Features that Custom Retail CRM Must Have

Your relationship with your customers has a significant impact on the success of your company. Your customers expect high-quality after-sale service and not just premium products. That’s what the CRM solution helps you achieve. The customer relationship management...
CRM Trends to Keep an Eye on in 2021

CRM Trends to Keep an Eye on in 2021

Businesses that wish to succeed in today’s business environment need to follow the latest CRM trends, which are evident in the recent developments across all industries. Today, the CRM software market is the largest and most pervasive market globally, with over...
10 Best CRM Strategy In 2021

10 Best CRM Strategy In 2021

When working for the betterment of your online site, it is essential to cater to your customers. To ensure a better relationship with customers, the best solution would be to help CRM or Customer Relationship Management. The better the CRM strategy you incorporate,...
Why B2B Business Needs CRM?

Why B2B Business Needs CRM?

Before delving deep into the importance of CRM in B2B, you need to understand B2B. Business-to-business or B2B is a business model whose primary focus is to sell services and products to other companies. It does not involve any business-related transactions between...