Why is customer interaction pivotal for business growth?

Why is customer interaction pivotal for business growth?

The business industry is a customer-centric game. Customers’ perception defines your business value. From driving sales to affecting profit margins are directly or indirectly controlled by customers. Considering these facts, one can assume how predominant it is for...
How CRM Can Help Your B2B Sales In The New Normal?

How CRM Can Help Your B2B Sales In The New Normal?

The Covid-19 has emerged as the new normal and it changed the face of the business world. When everything came to a standstill during the lockdown, every industry was impacted. The B2B sales were no exception, the companies faced issues such as reduced revenues,...
Impact Of Inventory Management On Customer Service

Impact Of Inventory Management On Customer Service

A source of great innovation was also one of the biggest challenges for retailers over the past year: getting products to customers faster, more effectively, and safely. Balancing product availability and demand, and effective application of inventory management...
Top 7 Tips To Improve Sales Productivity

Top 7 Tips To Improve Sales Productivity

Research shows that successful salespeople spend less than a third of their time in selling. On the other hand, more and more time is spent overseeing different administrative activities involving the generation of sales and demand. Salespeople spend more time...
2021 Predictions: What Customers Expect From Brands

2021 Predictions: What Customers Expect From Brands

Though humanity’s collective consciousness would maybe like to forget much of 2020, the events of the year have ushered in many new realities. The probable permanent change in customer tastes in the retail ecosystem is one such fact. The mass digital...
How CRM helps eCommerce Stores Achieve Success

How CRM helps eCommerce Stores Achieve Success

Have you opened a digital store and started selling your products? From the day of launching your store, you enter the competitive world. At every moment, you need to think of ways to survive your eCommerce business. The most important thing to understand the customer...