Unmatched customer experience is the result of a well-planned customer engagement strategy. Needless to say, the customer 360-degree view has become an indispensable feature when planning such strategies. But here’s something that’s shockingly true. Fewer than 10% of...
CRM systems create customer databases for companies and analyse the collected data to their come to conclusive decisions regarding their business goals. However, most firms struggle in this area after they have adopted a CRM system. According to Search Business...
Tracking the productivity of employees and improving it is one of the major challenges corporates face in challenging environments. But, the above features require customization to suit your business requirements. Open-source CRM solutions like Auro CRM come into the...
CRM is an approach or a strategy that assists a company to understand customer behavior, improve customer service relationship, streamline business and increase their sales & profitability by analyzing customer data. Future of CRM Mainly sales teams use CRM to get...
